What else can Internet Telephony do?
IP telephony allows you to access your voicemail messages wherever you are via e-mail, Internet or regular phone. Other applications such as interactive voice response fax from desktop, music on hold and call billing mean you can do much more than just make calls with your IP phone system.

What benefits can IP telephony deliver to business?

Perhaps the most compelling benefits of IP telephony come in the form of new features that dramatically improve business productivity. These features include

• Click-to-call
• Web based voicemail
• Integrated Video or Voice conferencing
• Auto-attendant capabilities
• Call routing.
• 0845, 0207, 0800, or any numbers of their choice in UK or Europe
• Fax to email
• Ability to place a call on hold,
• Transfer a call,
• Forward a call to voicemail,
• Connection of branch offices together at no extra rental cost
• Connection of remote workers to enable calls to and from the office at no extra cost.
• Connection using existing CAT5 Cabling
• Many More….

Can I use my Existing numbers?
Yes, but depends on solution

Can I use Fax with this service?
Yes

What happens if I have problems with my service?
You need to contact our Technical support team. Our engineers are ready to help you 9AM -5PM, We can provide 24/7 support based on the client request.

Do I need a broadband internet connection?
Yes

What about call quality?
For Onsite IP customers, depending on number of lines we always route your calls through PSTN. So you get BT call quality with at least 40% cheaper than BT
For Hosted IP customers you need to have good broadband connection to experience good call quality

Can I save money on phone calls by using IP telephony services?
Yes, most business owners think of long distance cost savings as the primary benefit of IP Telephony. Businesses can realize meaningful long distance and international call savings by migrating to IP Telephony.

I don’t want go for IP telephony now, can I still save money on my phone calls?
Yes, by opting for our CPS service you can save money on your phone calls.

How can I Trade in my Existing Data and Telephony equipment?
This depends on the Make ad model of the item, Please contact us

What is this 0% finance option?
Cisco capital finance allows you to spread the cost of your new phone system or security solution over three years? Through Cisco Systems Capital we can offer 0% finance on all orders placed before 31st December 2006, so you can get the benefit of new technology now.
For more information please contact us

I am setting up new office, is it the right time for IP telephony?
Yes, rather than making an investment in different telephone and computer network, it’s better to invest in IP telephony which allows you to converge both data and Voice on one single network.

Do you do Call recording and call Centre solutions?
Yes we do, please contact us