What is VoIP?

VoIP (Voice over Internet Protocol) service consists of translating the traditional analog line into a digital signal so voice calls can be transferred over the internet at costs way below traditional PSTN service.

It's this difference that makes VoIP so attractive and why it is a fast growing market for Small and Medium enterprises. Getting competitive long distance rates and able to make as many calls as you want over the internet is why so many are interested in this service.

How does it work?

When you sign up for a VoIP service you receive either an IP phone to plug into your existing network, or an adapter you can plug into any phone and then into your computer. All of your phone calls will be converted to digital signals to be sent over the internet at a fraction of the cost.

Why should business know about VoIP?

Lots of companies are already using broadband to benefit their business with regard to efficiency and cost savings. Small businesses should understand that sending Voice over existing Internet has the potential to reduce phone bills and deliver features that can improve business productivity. This technology can have advantages by easier system administration and better control of communications.

What benefits can VoIP deliver to business?

Perhaps the most compelling benefits of VoIP come in the form of new features that dramatically improve business productivity. These features include

• Click-to-call
• Web based voicemail
• Integrated Video or Voice conferencing
• Auto-attendant capabilities
• Call routing.
• 0845, 0207, 0800, 090 or any numbers of their choice in UK or Europe
• Fax to email
• Ability to place a call on hold,
• Transfer a call,
• Forward a call to voicemail,
• Connection of branch offices together at no extra rental cost
• Connection of remote workers to enable calls to and from the office at no extra cost.
• Connection using existing CAT5 Cabling
• Many More….

Can I use my Existing numbers?
Yes

Can I use Fax with this service?
Yes

What happens if I have problems with my service?
You need to contact our Technical support team. Our engineers are ready to help you 9AM -8PM, We can provide 24/7 support based on the client request.

Do I need a broadband internet connection?
Yes

What about call quality?
We find that when customers have sufficient bandwidth, they experience excellent call quality.

Can I save money on phone calls by using VoIP services?
Yes, most business owners think of long distance cost savings as the primary benefit of VoIP.  Businesses can realize meaningful long distance and international call savings by migrating to VoIP.
VoIP can reduce call tolls by as much as 20%